RETURN POLICY

Contact your sales rep prior to returning any items. 

All returns must be within 90 days of purchase and a copy of the original invoice must be provided. 

Provide the following information when contacting your sales rep: 

• Original Invoice Number 
• Part Number and Quantity 
• Condition 
• Reason for return 

Terms and Conditions 

• Cash sales must provide the original receipt 
• A restocking fee may apply to all returns and can vary based on the items returned. 
• Items must be returned within 30 days of request. 
• All items must be in original packaging, unused, and in resalable condition.
• Approval to return an item does not mean the item is accepted for credit.
• Credits may take up to 2 statements to be applied. 

Items Ineligible for Return 

• Generators
• Wire cuts
• Clearance items

Defective Items 

• Full details regarding the defect must be provided. 
• All warranty claims are based on our supplier’s policies.